AIMA pays €237k for email service with unmet response targets
Portugal's immigration agency contracted an outsourcing firm to handle migrant inquiries with a two-day response deadline. Immigrants report consistently receiving no replies, raising concerns about service quality and accountability for public spending.
Why it matters for your move
Poor AIMA responsiveness directly affects visa processing, residency approvals, and your ability to resolve immigration issues.
This is Re-locant.com’s own brief, written to explain what the update means for people moving to or living in Portugal. For the full original report, see the source below.